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Knowledgebase : Technical Help > IceWarp Version 10 > Antivirus
 

These issues are mostly caused by a non-working INTERNET CONNECTION, PROXY SERVER or FIREWALL. You should check the following: 1) Isn't your license expired? Expired license disables the anti-virus updates. You can extend your antivirus license by ...
Antivirus engine is not updating - redirected to: https://esupport.icewarp.com/index.php?/Knowledgebase/Article/View/412/0/antivirus-engine-is-not-updating [https://esupport.icewarp.com/index.php?/Knowledgebase/Article/View/412/0/antivirus-engine-is-not...
_OS: Windows/Linux; IceWarp Server Version: 11/10_ ANTIVIRUS INTRODUCTION The IceWarp AntiVirus engine can scan incoming and outgoing messages for viruses during SMTP transmission. Starting with version 10.1.2, the award-winning multi-threaded Kasper...
We have discovered that KASPERSKY changed the antivirus engine and does not respect the old engine when pushing new updates to ICEWARP SERVER. This may lead to conflicts between the update data and the old engine which can cause the SMTP module to s...