Knowledgebase:
IceWarp VoIP Essentials
Posted by , Last modified by Milan Sykora on 14 July 2017 08:28 AM

There are few things which are important when configuring IceWarp VoIP service which covers features like Online Conferencing, WebPhone and all the related IceWarp VoIP features.

 

1) VoIP ports 5060 and 5061(SSL) should be open on the firewall (it is not recommended but they can be also altered at IceWarp Console -> System -> Services -> VoIP)

 

2) RTP ports at range of 10000-10255 should be open on the firewall (it is not recommended but they can be also altered at IceWarp Console -> VoIP -> General -> Advanced)

 

3) The External Interface Host (IceWarp Console -> VoIP -> General) is configured automatically during installation but in some cases, this automatic setup may fail. In the case this field is blank click the ":" button next to it and a new check for the host will be performed. The other way is simply adding the IP of the host manually:

 

 

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