02 Sep 2010
Icewarp Support Center
»
Knowledgebase
»
Technical Help
»
Version 9 Webmail
»
How do I Retrieve a Password through Webmail Pro?
Login
[Lost Password]
Email:
Password:
Remember Me:
Search
-- Entire Support Site --
Knowledgebase
Downloads
Troubleshooter
Article Options
Add Comment
Print Article
PDF Version
Email Article
Add to Favorites
How do I Retrieve a Password through Webmail Pro?
Solution
There are two steps that need to be taken for this to work.
1- Log in to webmail with an administrator's e-mail address and password.
2- Go to [Tools] [Administrator Options]
3- Go to the [General] Tab and then the [Forgot Password tab]. Check this as enabled.
4- Clients will now see this option on the screen. However, it needs to be configured by each client at this point.
This part cannot be set up by the administrator. It has to be set up by the client.
5-- After logging in to webmail go to [Tools] [Accounts] and fill out the "alternate e-mail" field. This is where the passwords will be sent.
Article Details
Article ID:
513
Created On:
09 Jul 2008 06:24 PM
This answer was helpful
This answer was not helpful
User Comments
Add a Comment
Sharing is good. If you have a comment about this entry, please feel free to share. The comments might be reviewed by our staff, and may require approval before being posted. Questions posted will not be answered. Please submit a Ticket for support requests.
Image Verification Required
Please enter the characters that appear to the right in the space provided. This is just to verify that you are a human.
Fullname:
Email: (Optional)
Comment:
Back
Home
|
Register
|
Submit a Ticket
|
Knowledgebase
|
Troubleshooter
|
News
|
Downloads
Language:
English (U.S.)