Knowledgebase
SERVER ADMINISTRATION
INTRODUCTION
When attempting to update the software, it is common for people to
encounter the following error: "Cannot copy Config.exe". This error
indicates that the Icewarp Control Console is still running somewhere
on the...
How access mode works, changing globally service access using ToolA very important feature in Icewarp is the Access mode, which is available in all Icewarp modules. The best way to explain this feature is with the Antivirus module. As all modules in Icewa...
SERVER ADMINISTRATION
INTRODUCTION
If you need to allow or restrict a service for any particular user or
users, you can use the "Policies" tab. This tab lets you enable or
disable selected services for the user. These settings are also
considered...
SERVER ADMINISTRATION
INTRODUCTION
This article will show you how to change directories when using the
integrated FILE MANAGER.
SOLUTION
* Highlight the path field located at the top of the pane on the
right
* Type the detination directo...
SERVER ADMINISTRATION
INTRODUCTION
BELOW ARE INSTRUCTIONS FOR MOVING ICEWARP FROM ONE SERVER TO ANOTHER
THIS IS ONLY APPLICABLE WHEN RUNNING THE SAME VERSION ON BOTH
SERVERS. IF YOU ARE WANTING TO MOVE FROM AN OLDER VERSION TO A NEWER
VERSION ...
SERVER ADMINISTRATION
INTRODUCTION
Icewarp Mail server issues all email message strings, such as errors,
notifications, confirmations, etc. in English by default.
You may wish to translate all these strings so that you can localize
Icewarp Ema...
SERVER ADMINISTRATION
INTRODUCTION
The REMOTE ADMINISTRATION CONSOLE, downloadable here [1], allows you
to administer your Icewarp Mail Server from any machine connected to
the Internet. So you could administer your IceWarp Mail Server running
in...
SERVER ADMINISTRATION
INTRODUCTION
IceWarp offers a Server Diagnostics option, located in SYSTEM >
SERVICES > GENERAL TAB > \"SERVER DIAGNOSTICS...\" BUTTON
HOW IT WORKS
The Server Diagnostics tool will check for several important factors
...
SERVER ADMINISTRATION
INTRODUCTION
There are two ways to export accounts from the IceWarp Mail Server.
* You can export accounts and user-settings in an encoded form.
* You can use a Tool command to select the data you want to export
---...
For complete reinstallation of Icewarp Mail Server, please proceed these steps:Backup your configuration as MCB file (Admin console menu ~ File ~ Backup configuration) and backup following folders:..\Icewarp\mail\..\Icewarp\Webmail\config..\Icewarp\Webm...
In The Icewarp Mail Server, you can create Different patterns that can be used in other parts of the system. An example of this is to create a Firewall Pattern that can be used to block connections from a specific location. (or to allow communication from...
IMAP private folders This feature can be used only when accessing by IMAP into Icewarp. When you need to share data, emails, contacts etc. with any of your colleagues or other users of Icewarp mail server, this great feature will help you. 1. create a gro...
You can use the built in TOOL.EXE command line function in Icewarp to import users. Here is what you will need to do:
Create your users in a text file in a format like this:
jimmy@domaina.com,password,1,jimmy@dean.com,Jimmy Dean
freddy@doma...
SERVER ADMINISTRATION
INTRODUCTION
In 10.4.x and above, you can increase the upload limit for WebMail by
adding the "_upload limit_" setting to the SERVER.XML file.
You just need to add _limit in MB_
The default upload limit is set 128MB
...
If you have required the console to authenticate and have forgotten the password you will need to either add a new user or change the password of an existing user. This can be done using the tool.exe program.
You will need to open a command prompt ...
Mapping the files folder to a network resource in IceWarp 10
A new feature in IceWarp server allows you to map the Groupware Files folder to a local or network location.
In the Administration Console, navigate to Domains & Accounts/Management//Use...
In this FAQ we will walk you through some options IceWarp
administrators have to help protect your server from spammers and in
the event your server is compromised by a spammer other options to
help mitigate the damage they can cause.
In most cases ...
ProblemIcewarp generates messages our users don't understand. We would like to translate that.Icewarp generates messages we'd like to change.SolutionIt is possible to translate/change text of Icewarp generated messages. Note that this does not include com...
It is recommended to turn off the load balancing during the upgrade
process. Here is a step by step manual. Server 1 is the master server,
Server 2 is the slave server (there could be more than one slave
server)
* On your slave server(s), change th...
UPGRADING TO VERSION 10.X.X FROM OLDER VERSIONS
The upgrade process from older IceWarp versions to the latest 10.x.x
versions is mostly the same process as it's been with all versions.
There are a few caveats though that the administrator needs to b...
SERVER ADMINISTRATION
INTRODUCTION
The Directory Cache database is used to keep information about email
boxes - their sizes, number of messages, etc. This data is re-counted
everytime after each change. If you move files manually on the file
syst...
There are three colors and two letters which can be shown in icons in the Session History. S means the Server session (Icewarp acts as receiver) C means the Client session (Icewarp acts as sender) Red means Error Green means Success Brown means Warning I...
As of Version 8 the Icewarp Mail server the WebAdmin Interface was completely re-written.
It is now similiar in structure to the Icewarp GUI desktop interface and its structure is completely XML driven, making it much faster than previous versions. ...